# Privacy Policy

Last updated 17 August 2026

This service exists to remove hidden data from content. It would be incoherent to then hoard that content, so we keep as little as possible.

## Who operates this

Gifi is operated by RELOAD TECHNOLOGIES - FZCO, which is the controller for account, usage, billing and support data processed through the service. You can contact us at [support@gifi.ai](mailto:support@gifi.ai).

## The home page paste stays in your browser

Text you paste on the home page is held in your browser until you choose to continue. Nothing is transmitted, logged, or stored on our side at that step. You can verify this in your browser’s network inspector. Continuing starts a rewrite, which is described below.

## Files you upload

- Uploaded files are stored in private, per-account storage that other users cannot address.
- Originals and cleaned outputs are deleted automatically within **24 hours**. You can delete them sooner from your history.
- Download links are short-lived signed URLs. Treat a signed URL as a password: anyone holding it can fetch that file until it expires.
- We retain processing *metadata* — file name, size, type, credits charged, timestamps — for billing and abuse prevention. We do not retain file contents.

## The API

API requests are processed and discarded. We log request metadata (key prefix, endpoint, status, credits, timestamp) for billing and rate limiting. Request and response bodies are not logged.

## Account data

We store your email address and authentication state (via Supabase), and your billing state (via Stripe). Transactional mail we send ourselves — receipts, payment failures, subscription notices — goes through Brevo. Sign-in links are sent by Supabase (optionally over the same Brevo account as custom SMTP). We never see or store full card details — Stripe handles those directly.

## Rewriting

If you use the optional rewriting feature, the text you submit is sent to a third-party model provider to perform the rewrite. That is unavoidable for the feature to work, and it is why the feature is opt-in and clearly labelled. The provider used for each request is shown in the result.

## What we do not do

- We do not sell personal data.
- We do not use your content to train models.
- We do not run third-party advertising or analytics trackers.

## Your rights

You can export or delete your account and its data at any time from account settings. Deleting your account removes stored files, job history and profile data; we retain the minimum billing records that tax and accounting law requires.

## Company details

Gifi is operated by **RELOAD TECHNOLOGIES - FZCO**.

**RELOAD TECHNOLOGIES - FZCO**  
Building A1, Dubai Digital Park  
Dubai Silicon Oasis  
Dubai, United Arab Emirates  
Email: [support@gifi.ai](mailto:support@gifi.ai)